Frequently asked questions

Is Signalsant free?#

Yes. Signalsant is free during early access, for every feature and your whole team, with no credit card. Paid plans aren't available yet.

Which channels can campaigns send on?#

Email only, through Gmail, Microsoft 365 or Outlook.com, or any SMTP mailbox. WhatsApp, SMS and push aren't available yet. See Integrations overview.

Does Signalsant track opens, clicks or replies?#

No. Signalsant tracks delivery: whether each email was sent or failed. Read replies in your own mailbox. See The dashboard and campaign metrics.

Can I export companies or groups?#

Not at the moment. There's no CSV export or import.

Can I add companies by hand?#

No. New companies come from Deep Search, including the searches that Find contacts starts from official registers. See Run a Deep Search.

Where does company data come from?#

From public sources:

• Google Maps listings;
• the company's own website;
• domain registration records (WHOIS/RDAP);
• official company registers;
• review sites.

See How enrichment works.

How many emails can I send a day?#

You set it per campaign with Companies a day, from 1 to 5,000. We recommend starting at 25–50 per mailbox. See Sending pace and schedule.

Will two campaigns email the same company?#

They can. Each campaign contacts a company at most once per round, but campaigns don't check each other. See Resends and rounds.

Can Signalsant read my inbox?#

No. Gmail and Outlook connections only ask for permission to send email and to read your basic profile. See Connect a Gmail mailbox.

Why did my campaign pause on its own?#

The mailbox lost access, for example after a password change. See Auto-paused campaigns.

I forgot my password#

Use Email me a sign-in code on the sign-in page. See Sign-in and account settings.

How do I contact Signalsant?#

Use Contact us at the bottom of the Signalsant website.